New surface book issues

I do need to do more testing to ensure it is working %100. If youre having a lot of problems with your surface pro, surface go, surface laptop, or surface book, performing a factory reset may be the solution. Save all of your files and close all open apps and programs. Microsoft has been blocking the may 2019 update for the surface book 2 due to ongoing issues with the dedicated gpu disappearing from the device manager.

Aug 29, 2019 microsoft investigating surface battery drain issues. Why microsoft needs to release a new surface dock now. And the amount of problems some older devices are showing, like the batteries. The decision by consumer reports applies to microsoft devices with detachable keyboards, such as the new surface pro released in june and the surface book, as well as the companys surface. But was wondering if any owners out there have had any reuccuring issues theyd like to discuss. As noted, ive been using my 15inch surface book 2 with the surface dock.

Surface book with new surface dock windows central forums. The surface book issues almost all seem like software issues, so autoupdates should take care of them. However, the surface dock power supply provides only 90 watts w. After receiving my surface book i5, 8gb, dgpu model i connected it to my alsonew surface dock, with 2 monitors 24 asus leds, and am having weird issues. Surface book 2 suffers from performance throttling. How well does the surface book 2 hold up after a year. Lots of issues with new surface book michael linenbergers blog. Latest surface book solution will solve some hinge.

Microsoft issues new updates for surface book, surface pro 4. Im reading people are having issues with this release and im thinking it might have been a bad idea to update. Microsoft to offer new i5powered surface pro 6 and surface book 2 models with more ram 05182019 entrylevel microsoft surface book 2 now comes with 8th. Microsofts surface book 2 has some design limitations, such as an inadequate power supply and a mindboggling lack of support for the latest copy protection scheme, that make the ultraexpensive. Make a powerful statement and get improved speed, performance, and allday battery life. Sometimes the displays just keep flickering when first connected, and i have to then disconnect the minidisplay port cables, then reconnect, then log out, then log in, then re setup the. Microsoft has made available a fix for a hibernation bug that has affected a. New firmware finally fixes surface pro 4, surface book bugs. Remember also that the surface book is a new class of device. Oct 27, 2015 bugs are normal early on in a products lifecycle, and im sure that many of these issues will be sorted out over the coming months. May 12, 2020 microsofts surface book 2 has some design limitations, such as an inadequate power supply and a mindboggling lack of support for the latest copy protection scheme, that make the ultraexpensive. Dec 15, 2015 mostly, it seems that most of the surface book and surface pro 4 issues caught microsoft by surprise.

The detach key has a flashing green light if the clipboard and keyboard are not connected properly. Nov 01, 2015 it seems that all ports on the new surface dock working with the surface book are not working correctly. The new design and features could explain the reason this pc lends itself to bugs and compatibility issues. Official home of microsoft surface computers, laptops, pcs, 2. Oct 28, 2015 how to fix microsoft surface pro 2, 3, 4 tablet that doesnt turn on or wake from sleep. With such a radical new design, these kinds of issues are almost a given. And i havent had any issues during everyday computing. Microsoft investigating surface battery drain issues tom. If we can get them out there, we can provide solutions hopefully. Known issues and additional information about surface book 2. Surface book with new surface dock issues still persist. Users are reporting that their older surface pro models are no longer living up to their initial battery life expectations. When detaching and reattaching my surface book monitor i sometimes get a blue error screen. This is not a new device at this point, i think the hardware is just inherently flawed.

Doing a surface factory reset, also referred to as a hard reset, removes all user data and essentially reverts the device to the state it was in when you first received it. Jun 30, 2019 in recent weeks forbes has covered technology that could improve the stability of the hinge in the surface book, add a secondary display to the surface pen, and improved support for a display in. Mostly, it seems that most of the surface book and surface pro 4 issues caught microsoft by surprise. The surface book has faced many different issues in its lifetime but know that the majority of the kinks have been worked out and with each new firmware release, the device inches closer to perfect. Microsoft has made available a fix for a hibernation bug that has affected a number of users of its latest surface pro device. A growing number of surface book and surface pro 4 owners have been voicing their issues recently. That has left the surface book 2, launched in 2017, in need of an update to match and then exceed the surface laptop specs, and to incorporate new technology and techniques from the last three years. Sometimes, the version of windows you are working with slows your pc. Hopefully these drivers fix the wifi and bluetooth issues so many people are experiencing. Recent windows 10 updates have caused all sorts of issues. After that, clean everything with a soft cloth, and check for any damage. Nov 15, 2019 if youre having a lot of problems with your surface pro, surface go, surface laptop, or surface book, performing a factory reset may be the solution. New surface book owners complain of unexpected freezes.

Surface battery wont charge or surface wont run on battery. Paul thurrott labelled the problems microsofts surfacegate last month, and surface owners have. Microsoft releases new round of firmware and driver updates for the surface book and surface pro 4. Microsoft issues reliability updates for surface book, pro 4 posted on october, 2017 by paul thurrott in microsoft surface with 16 comments share 0 tweet 0 share 0. Another issue stemming from the book 2s unique design pertains to its. Another surface book 2 user confirmed that the device can now connect to 5ghz wifi networks.

Surface book 2 is not having a good time with the windows 10 may. How to reset your surface pro, go, laptop, or book lifewire. My surface book 2 is sleek, fast, innovative, and i hate it digital. Mar 08, 2017 microsoft issues new updates for surface book, surface pro 4 posted on march 8, 2017 by paul thurrott in microsoft surface with 9 comments share 0 tweet 0 share 0. He spoke about scaling issues with external displays, inconsistent performance. The problem seems to lie with a new driver, marvell semiconductor, inc. While the devices went through plenty of internal testing, most of the problems only became. Disconnect the charger from your surface, unplug the power cable from the electrical outlet in the wall, and then disconnect any usb accessories. Make sure your surface is connected to the internet. Microsoft investigating surface battery drain issues.

I also have an issue trying to use a simple vantec external 5. Microsoft says they have solved surface book 2 gpu issues. Microsofts latest surface updates are causing cpu and wifi issues. Feb 19, 2020 to run the surface diagnostic toolkit. Surface pen sold separately for surface go, surface pro 7, surface laptop 3, surface pro x, and surface book 2. Microsoft issued a few firmware updates for the surface book 2 on october 11th. Bugs are normal early on in a products lifecycle, and im sure that many of these issues will be sorted out over the coming months. If youre having wifi problems, go to surface cant find my wireless network. New surface laptop 3 fuels your ideas and reflects your style with a thin, light design, choice of colors,1 2 keyboard finishes, and 2 sizes a vibrant. Microsoft has identified a compatibility issue on some surface book 2 devices configured with nvidia discrete graphics processing unit dgpu.

Microsoft issues fix for new surface pro hibernation issue. Oct 11, 2019 microsoft has been blocking the may 2019 update for the surface book 2 due to ongoing issues with the dedicated gpu disappearing from the device manager. Fix common surface problems using the surface diagnostic toolkit. Leaked microsoft memo reveals high surface book return. Users reporting problems with microsofts surface book laptop. The devices will likely start shipping a week or two later. Fix common surface problems using the surface diagnostic. Microsofts latest surface book 2 update fixes its dreaded nvidia.

Its for work, and i just dont have the time to bring back units until i find one with a good screen and no issues. Ive heard of a few common issues with the surface book, including the sleep of death bug. If you havent received an update, see install surface and windows updates. Problems with surface pro 4surface book firmware update. Consequently, unexpected freezes and slow response may be inevitable. Official home of microsoft surface computers, laptops, pcs. Ive had the new one for a couple weeks now, and so far so good. Oct, 2017 microsoft issues reliability updates for surface book, pro 4 posted on october, 2017 by paul thurrott in microsoft surface with 16 comments share 0 tweet 0 share 0.

The problem is not necessarily the drain during sleep, but the overall battery life. Jan 31, 2020 hopefully these drivers fix the wifi and bluetooth issues so many people are experiencing. Microsofts surface book 3 to launch in the coming weeks. Why i hate my microsoft surface book 2 digital trends. Why is your surface book 2 running slow and what to do about it.

The surface book 2 is a luxurious windows 10 2in1 laptop, backed with some serious specs. I suppose this is inevitable with such a new product and os. Due to the health issues around the world, microsofts surface book and surface go announcement could get pushed to may. Aug 14, 2017 microsoft suffered some major issues with the surface book and surface pro 4 launch.

Plug your surface in and keep it connected to power during this process. Weve seen the 15inch model i7, nvidia dgpu, 16 gb ram, 256 gb ssd going for as low as. Now microsoft claims to have finally fixed the issue, and has started pushing out a firmware update to the surface book 2. Although microsofts surface book is officially just a few days old, the ultimate laptop is being hit by a wave of unexpected lockup problems that has concerned new users. New firmware finally fixes surface pro 4, surface book.

Find many help articles and tons of other information about issues related to surface book. Surface book battery issues microsoft surface forums. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. If you have a nagging problem with your surface book, lets discuss it. Nov 01, 2015 i suppose this is inevitable with such a new product and os. Ive been using the surface book 2 as my sole pc since it was released. Does anyone have issues with their surface book 2 on windows 10 ver1909. Why is your surface book 2 running slow and what to do. Jan 31, 2019 how well does the surface book 2 hold up after a year. Common surface book problems windows central forums.

I am getting about 5 hours with windows hello turned off was actually never installed. How to pick the best microsoft surface pc 2020 wired. Microsoft issues new updates for surface book, surface pro. The surface book device itself is great, but the dock has been a nightmare to use. New surface book 2 issues book does anyone have issues with their surface book 2 on windows 10 ver1909. Type cover, surface dial, microsoft office, and some software and accessories sold separately. Connect the new surface book 2 with builtin usbc port to an hdmicompatible display to.

Microsoft owns up to issues with the surface book and pro. Early surface book owners reporting gpu, displayrelated. Nov 06, 2015 hi all, i am still suffering from extreme battery problems on my surface book i7, dgpu. Fix problems detaching, attaching, or typing with your surface book keyboard. I actually contacted microsoft about the issue and they are sending me a new surface book 2. Mar 19, 2018 reported examples include coil whine on the. Some users experienced issues with their machines nvidia. Microsoft admits its ultimate laptop has issues microsoft confirmed it is aware of problems with its surface book and surface pro 4 devices and is hard at work to resolve them as. A new patent has been discovered that suggests the surface book 3 could come with a radical new design, but sadly the surface book 3 looks a lot.

How to fix microsoft surface pro 2, 3, 4 tablet that doesnt turn on or wake from sleep. Aug 19, 2019 the surface pro 6 normally runs at a minimum of 1. If i was getting that kind of battery life i would be doing a full refresh or joining the fast ring and getting the new version of the os. Surface updates are released in stages not every surface will receive the update at the same time, but itll be delivered to all devices. Microsoft admits ultimate laptop surface book has issues. New surface firmwaredriver update knocks out wifi on some. Jul 14, 2017 microsoft issues fix for new surface pro hibernation issue. Dec 12, 2017 as noted, ive been using my 15inch surface book 2 with the surface dock. Lots of issues with new surface book michael linenberger. Latest update causing wifi issues on microsoft surface for. Microsofts new surface book update will fix sleep problems. Microsoft issues reliability updates for surface book, pro.

Oct 28, 2015 after receiving my surface book i5, 8gb, dgpu model i connected it to my also new surface dock, with 2 monitors 24 asus leds, and am having weird issues. Surface book 2 has certainly electrified the hardware world. Surface users are of course not new to battery life issues. Leaked microsoft memo reveals high surface book return rates.

Microsoft issues new updates for surface book, surface pro 4 posted on march 8, 2017 by paul thurrott in microsoft surface with 9 comments share 0 tweet 0 share 0. Microsoft investigating surface battery drain issues toms. Surface book, in particular, may have been a perfect storm of driver problemsa brand new processor with new graphics, a new chipset, custom hardware for detaching the screen, switchable hot. A new patent has been discovered that suggests the surface book 3 could come with a radical new design, but sadly the surface book 3 looks a lot like the surface book 2. Today we joined steelcase in new york to share our vision for empowering teams and unveiled new details about the surface hub 2s product line, introducing the new 85inch screen size and bringing unprecedented, batteryenabled mobility to the 50inch collaboration read more.

Microsoft is working to fix cpu throttling problems on its surface book 2 and surface pro 6 devices. If youre having wifi problems, go to surface cant find my wireless network save. New surface firmwaredriver update knocks out wifi on. Microsoft suffered some major issues with the surface book and surface pro 4 launch. Microsoft owns up to issues with the surface book and pro 4.

Just got a surface book 2 and am having the same issue i had with my sb that i returned where after hibernation my wifi will connect but there is no internet connection. If youre having problems charging your surface book, make sure the clipboard is fully attached to the keyboard. Microsoft recently shipped new driver updates for several surface devices, including the original surface book, surface pro and firstgeneration surface laptop. Microsoft issues reliability updates for surface book, pro 4. Feb 17, 2016 a growing number of surface book and surface pro 4 owners have been voicing their issues recently. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. It seems that all ports on the new surface dock working with the surface book are not working correctly. It appears that the same issues have been carried through to the surface pro 5 and 6. Battery issues strike surface users once again, with new. Because the surface book 2 hasnt been refreshed this year, as of october 2019, keep an eye out for deals.